SSDW – Soft Skills Development Workshop

Supply Chain has always been about relationships.

In fact, it has been said that supply chain management is relationship management. From my perspective, that statement becomes more true as corporations increasingly leverage partnerships to improve synchronisation of supply with demand across global infrastructures.

Technology can certainly support business relationships to some extent. However creating and maintaining productive and effective relationships is a long way from being manageable without people to foster and nurture them. Hence the need for all supply chain professionals to focus on soft-skills development is as great, if not greater than it ever was.

By investing in soft skills training for your workforce, you’ll see many benefits including:

• More effective communication:

Your employees will be able to communicate more effectively with each other and with your clients or customers. You’ll be equipping them with the skills to express themselves more clearly, listen, and tackle difficult conversations.

• Stronger leadership:

Your employees will be better able to delegate, provide feedback, accept feedback, take responsibility, and motivate themselves and others to reach their targets.

• Improved problem solving:

Your employees will be able to be proactive when it comes to recognizing problems and potential barriers to projects, tasks, and goals. Furthermore, they’ll be able to identify and implement solutions or offer alternative fixes.

• Better teamwork, efficiency, and productivity:

Soft skills empower your employees to collaborate and work together in order to collectively meet company goals and objectives. In turn, this leads to improved efficiency and heightened productivity.